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Teens are revolting against the new Snapchat and scrambling to get the old version back — but it might get you locked out of your account

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snapchat redesign

  • Snapchat's big redesign finally rolled out this past week, but people are confused by the app's new layout.
  • Social media users are calling for Snap to bring back the old version of the app.
  • A petition on Change.org asking Snapchat to get rid of the redesign has racked up over 565,000 signatures at the time of this post.
  • A workaround that reverts your Snapchat back to the old version quickly started circulating on the internet.
  • We tried this trick on an iPhone 6s, and it actually worked — at least at first.
  • The workaround doesn't last long, and Snapchat says using it may even get you permanently locked out of your account.


Snapchat's big redesign finally rolled out this past week, but people are already calling for the company to bring back the old version of the app. 

The update, which Snap Inc. announced in November 2017, features three main windows. When you first open the app, you'll still see the camera in the center window. But the left window now combines all your interactions with your friends, including Chats and Stories. And the right window includes content from creators, publishers, and the community.

Here's what the redesign looks like.

snapchat update redesign reactions terrible get old snapchat back

The update was designed to make Snapchat feel "more personal," but people are confused by the new layout.

On social media, the initial response to the redesign has been overwhelmingly negative. People think the app's new layout is disorienting and difficult to use.

"Can we please boycott Snapchat for this horrible, messy, unorganized new update?" Twitter user Beth Kyle wrote.

YouTuber and comedian Joe Santagato tweeted, "Snapchat update is garbage."

Content creator Jovan wrote in all caps: "Don't update Snapchat. It's sick and twisted what they've done."

And YouTuber Kevon M used a meme to express his disappointment.

A petition on Change.org calling for Snapchat to get rid of the redesign has even racked up over 565,000 signatures at the time of writing.

A workaround that reverts your Snapchat back to the old version quickly started circulating on the internet.

Twitter users began sharing a trick that lets you get the old version of Snapchat back, BuzzFeed reported. The series of steps involved deleting your Snapchat app, turning off automatic updates on your iPhone, redownloading Snapchat, and then resetting your account's password via your phone number.

Later that day, Snapchat's official Support account even tweeted a reminder to back up your Snapchat Memories before reinstalling Snapchat or logging out to make sure you don't lose them.

We tried this trick on an iPhone 6s, and it actually worked — at least at first.

get old snapchat back

The workaround doesn't last long, and Snapchat says using it may even get you permanently locked out of your account.

The old Snapchat layout disappeared as soon as we sent a Snap to a friend. People on social media had similar experiences with the trick. 

Makeup artist Jaclyn Hill also warned her Twitter followers that reverting to the old Snapchat could get them barred from their account.

On Saturday, Snapchat Support issued a statement on Twitter warning people not to use tricks to get the old version of Snapchat back. "Don't believe everything you read on the internet," the company wrote. "Unofficial workarounds to change the way Snapchat looks are temporary and can result in getting permanently locked out of your account or losing Memories."

INSIDER has yet to be locked out of the Snapchat account we used the workaround on.

Snap Inc. did not immediately respond to INSIDER's request for comment.

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